Terms & Conditions

Effective date: Friday, 11 July 2025

1. Acceptance of Terms

By accessing spearlinks.ca or purchasing any Spear Links services, you (“Client,” “you”) agree to be bound by these Terms & Conditions and our Privacy Policy.

2. Services

We provide web/app development, UI/UX design, digital marketing, and related consulting as outlined in your project proposal or master services agreement (MSA).

3. Quotations & Payment

• Quotes are valid for 30 days unless stated otherwise.

• Invoices are issued in CAD; payment terms net 15 unless negotiated. Late payments may incur a 2% monthly fee.

• All deliverables remain Spear Links’ property until payment is received in full.

4. Client Responsibilities

• Provide timely access to content, credentials, and decision-makers.

• Review and approve deliverables within agreed feedback windows.

• Ensure any materials supplied do not infringe third-party rights.

5. Intellectual Property

Upon final payment, ownership of custom code, graphics, and content created for you transfers to you, excluding:

• Pre-existing Spear Links libraries, frameworks, or third-party assets under separate licenses.

• Our portfolio rights to showcase non-confidential elements.

6. Changes & Scope Creep

Additional features or revisions beyond scope require a mutually signed change order and may affect timelines and pricing.

7. Confidentiality

Both parties agree to keep proprietary information confidential, except where disclosure is required by law.

8. SMS & Email Communications

By supplying your phone or email, you consent to receive transactional and marketing messages related to our services. Message & data rates may apply; reply STOP to opt out.

9. Disclaimer of Warranties

Services are provided “as is” without warranties of merchantability or fitness for a particular purpose. We do not guarantee uninterrupted or error-free operation of digital assets once deployed.

10. Limitation of Liability

To the maximum extent permitted by law, Spear Links’ total liability for direct damages shall not exceed the fees paid by you in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

11. Indemnification

You agree to indemnify and hold Spear Links harmless against claims arising from content you supply or your misuse of our deliverables.

12. Termination

Either party may terminate with 14 days’ written notice. You are responsible for payment of work completed up to the termination date.

13. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada. Disputes will be resolved in the courts of Ottawa, ON.

14. Amendments

We may update these Terms periodically. Continued use of the site/services after changes signifies acceptance.

15. Contact

Legal enquiries: info@spearlinks.ca | +1 (613) 818-8545 | 16-1826 Robertson Road, Suite 338, Ottawa, ON.
Registered office: 16 Weeping Willow Lane, Kanata ON K2K 1E3, Canada (correspondence only).

16. SMS Program Terms

Program name: Spear Links Alerts & Notifications
Description: You may receive appointment reminders, service notifications, or occasional promotional offers after providing explicit consent.

1. Opt-out: You can cancel the SMS service at any time by texting STOP to our number. After we confirm your unsubscribe status, no further messages will be sent unless you opt in again.

2. Help: For help, reply HELP or contact us at info@spearlinks.ca or +1 (613) 818-8545.

3. Rates & frequency: Message & Data rates may apply. Message frequency varies based on your interactions with us.

4. Carrier liability: Carriers are not liable for delayed or undelivered messages.

5. Privacy: All personal data is handled in accordance with our Privacy Policy (https://spearlinks.ca/privacy-policy).

6. Consent scope: Messages are sent only to users who have provided explicit opt-in consent via our website forms, keyword opt-ins, or written agreements.