Last updated: Friday, 11 July 2025
Spear Links Inc. (“Spear Links,” “we,” “our,” or “us”) is a digital-solutions agency headquartered at 16-1826 Robertson Road, Suite 338, Ottawa, ON, Canada K2H 1B9. This policy explains how we collect, use, disclose, and safeguard your information when you visit spearlinks.ca or engage our services.
| Category | Examples | Source |
|---|---|---|
| Contact Info | name, email, phone, company, mailing address | forms, consultations, email, phone |
| Device & Usage | IP address, browser, pages visited, time on site | cookies, analytics tools |
| Marketing Preferences | SMS opt-in/opt-out status, email subscription choices | user-provided |
| Payment Data (if applicable) | invoices, transaction IDs (handled via secure processors) | payment gateway |
We do not knowingly collect data from children under 13.
Provide and manage digital services
Respond to enquiries and support requests
Send transactional or marketing SMS and emails (only if you’ve consented; reply STOP to cancel texts)
Improve our website, offerings, and client experience
Detect, prevent, and address technical issues or fraudulent activity
Comply with legal obligations (PIPEDA, CASL, GDPR where applicable)
We rely on consent, contractual necessity, legitimate interest, and legal obligation to process data.
We use first- and third-party cookies (Google Analytics, Meta Pixel, etc.) to analyse traffic and personalise content. You may disable cookies in your browser, but some features may not function.
We never sell your data. We share it only with:
Trusted vendors (hosting, email/SMS platforms, payment processors) bound by confidentiality agreements
Regulators or authorities when legally required
Successors in a merger or acquisition (with notice to you)
Data is stored on encrypted servers with role-based access. We retain information only as long as necessary for the purposes outlined or as required by law.
Depending on your jurisdiction, you may:
Access, correct, or delete personal data
Withdraw consent or object to processing
Request a portable copy of your data
Lodge a complaint with the Office of the Privacy Commissioner of Canada or your local authority
Email privacy@spearlinks.ca (or info@spearlinks.ca) to exercise these rights.
If data is transferred outside Canada, we ensure adequate protection via contractual clauses or other safeguards.
We’ll post updates on this page and revise the “Last updated” date. Material changes will be communicated by email/SMS where feasible.
Questions? Reach our Privacy Officer at privacy@spearlinks.ca or +1 (613) 818-8545.
Copyright © 2024 SPEAR LINKS
